Hartzell's Water Conditioning, Inc Testimonials

Here's What Customers Are Saying About Hartzell's Water Conditioning, Inc.

"Dennis and I are most appreciative of the services provided by Hartzell's Water Conditioning, Inc over the past 4 years. The water conditioning systems that they have installed in our 2 residences continue to provide great tasting, clear and clean water. My daughter was recently visiting and commented that she feels cleaner when she showers here as opposed to when she showers at her own home in Coatesville. Thank you for your attention and we look forward to seeing you next year."

- Jackie (Summerville, PA)

"I have been a customer of Hartzell's Water Conditioning, Inc for approximately seven years and have found this company to be extremely responsive to my needs. When my old water conditioner company went out of business, I could count on them to help me until that system died. I then bought an iron filter and water conditioner from them and have never had better water. They did a detailed study of my water before ordering the equipment rather than a quick test as many other places do. They installed the equipment professionally, cleaned up all their mess, and showed me how to use the system correctly. The system has run perfectly since then and we could not be happier. But the story does not end there. My brother lives in Ohio and was not able to resolve the unique water problems he was having with his well water. He brought water samples here and the staff at Hartzell's Water Conditioning, Inc analyzed the water and recommended the equipment he needed. My brother bought this equipment from Hartzell's Water Conditioning Inc and installed it himself and cured the problems he was having. Needless to say that we're both very happy and drink a lot of water."

- Danny Boy (Seneca, PA)

"We have been working with Hartzell's Water Conditioning, Inc for almost 10 years and it’s been a terrific partnership. It’s great having a multi-generational family running the business for added knowledge, expertise, and staffing. They have always been there for us and has always been honest and efficient. We originally “cold called” them from a Yellow Pages phone book ad and they provided us with a quote to put in an upgraded, full water system. After receiving the best price quote from Hartzell's Water Conditioning, Inc, we contracted them to do the work. Imagine our surprise when upon completion they gave us the bill which was considerably less than the original quote. Hartzell’s could most definitely have charged us based on the initial quote because that was what we agreed to. We would never have known that there was any price-break discrepancy. How’s that for honesty and integrity? After seeing how efficient is the system that they put in place for us and with that added bonus of extreme honesty, we knew we’d be working with Hartzell's Water Conditioning, Inc as long as we needed water treatment services. There are too few businesses out there that treat their customers as if they were family, while providing excellent, prompt, professional service with a huge added dose of honesty and friendliness."

- D & K Fagan (Clarion, PA)

"The people at Hartzell's Water Conditioning, Inc are a class act. They never hesitated to assist me with my countless attempts to repair my old system (that was not theirs) in my new home work. So, when the time came for me to purchase a new one it was an easy decision. I received the same fast and friendly service. Thanks for all the help guys."

- Shawn Earp (Oil City, PA)

"I just want to take a moment and thank the Hartzell's Water Conditioning, Inc team. Your staff provided me with excellent customer service, from scheduling a time for water sampling and installation to cleaning up after the job was completed and a follow-up phone call to make sure that everything was what I expected. It was a real pleasure doing business with you folks. We could use more businesses like yours."

- T.D. (Seneca, PA) 

"Thank you so much for giving us great service and clear water. It is surely wonderful not to have red and stinky water."

- Sally McCauley (Seneca, PA)

"Our home uses both spring water and well water, each requiring conditioning for use. Hartzell's Water Conditioning, Inc has provided us with excellent services for almost a decade. They're personable, pleasant and always prompt in their service. Not only does their service provide exceptional drinking water but also protection for the pipes. Several years ago they diagnosed an outside water leak by listening to the clatter of a check valve. Now, that was above and beyond routine service! The dedicated service delivered by Hartzell's Water Conditioning, Inc is seldom experienced these days. We recommend them wholeheartedly."

- James and Leah Klena (Franklin, PA)

"We're very satisfied with the work that Hartzell's Water Conditioning, Inc did for us. The representative we had was Travis. He was very friendly and knowledgeable. The work that he did was done very well and neatly, his explanations were very clear. We will use them in the future and highly recommend their company."

- John and Nancy Maus (Marienville, PA)

"Thanks for being the good Samaritan and coming to our rescue and fixing our water problem."

- J and C (Fryburg, PA)

"With outsourcing, job insecurity, and the changing economic market, I often hear the phrase "Customer service is dead." This is absolutely not the case for Hartzell's Water Conditioning, Inc. As a transplant to Venango County, I had never had well water before nor did I understand my water filtration system. I had to reach a stage of very low water pressure to call for help. I needed to have my system upgraded as the accumulation of iron and sludge had clogged it up. I was very impressed with the service and attention that I received at Hartzell's Water Conditioning, Inc. Travis even provided a thorough tutorial about how to manage my new equipment. I highly recommend this family-owned business where the customer service mirrors that of my grandparents' generation."

- Jenn (Venus, PA) 

"Hartzell's Water Conditioning, Inc recently installed a water filtration system in my home. Their superior products and the professional manner they installed the system was top-notch. With their free water analysis and the disposal and cleanup of the old system, I am very glad I called Hartzell's Water Conditioning, Inc. I live in Warren, PA and with their business being in Tionesta, they assured me that service calls would not be a problem. I would recommend them to anyone."

- Jim Harden (Warren, PA)

"Recently our water holding tank just stopped working at night and since we were facing an upcoming hospital visit the next day, we were already quite stressed (to say the least!). Travis and Josiah arrived at our house at 8:30 pm and worked until after 11:00 pm fixing the problem with kindness, professionalism, and thoroughness. They found the problem quickly, had the right valve part on hand, worked together as an excellent team, and had it fixed 100% when they left. We couldn't have asked for better service and their response went far above and beyond what you could ever expect. There were enough worries and concerns on our plate at that time, so it was such a tremendous relief not to have water as one of them. Thank you for being a business that cares deeply about your customers. It always means the world to us."

- Dave and Kathy Fagan (Clarion, PA)

"Thank you so much for fixing our water! The smell is gone, and it is looking great. You definitely know that good water is not to be taken for granted. Barney and I certainly appreciate your quick rescue with Travis and Josiah. You saved us just in time! Thanks again for getting us back in business."

- Jan and Barney Knorr (Cranberry, PA)